Goutam Naithani
ChairmanMr. Goutam Naithani, Chairman of Dsewa Services India Pvt. Ltd., provides strategic leadership and direction to the organization, with a vision to establish Dsewa as a trusted and technology-driven enterprise.
At Dsewa, skilled professionals bring talent and experience to deliver solutions tailored to your needs — driven by innovation and excellence.
Leadership
Mr. Goutam Naithani, Chairman of Dsewa Services India Pvt. Ltd., provides strategic leadership and direction to the organization, with a vision to establish Dsewa as a trusted and technology-driven enterprise.
Mr. Mohan Kumar Basnet, Managing Director, has played a key role in shaping Dsewa's growth and development since its inception. He focuses on business expansion, strategic partnerships and technology-led growth.
Operations
Mr. Manish Srivastava, Head – Operations, oversees the company's day-to-day operations and business execution. He focuses on operational efficiency, service quality, partner coordination and ensuring smooth delivery across Dsewa's business network.
Operations & IT
Leads technology infrastructure, software platforms, API integrations and digital transformation so Dsewa's systems stay secure and scalable.
Manages operational processes, agent and customer workflow execution, and coordination across the network.
Supports operational execution, process follow-ups and service delivery for agents and partners.
Handles day-to-day operational tasks, coordination and on-ground support for Dsewa services.
Finance
Leads the accounts function — reporting, reconciliation and financial controls across Dsewa operations.
Oversees accounts, financial reporting and compliance, keeping books accurate and supporting business decisions.
Handles accounting entries, documentation and day-to-day finance operations.
Supports accounting — entries, documentation and follow-ups — so finance operations stay organised and on time.
Assists with accounts processing, records and coordination within the finance team.
Sales & support
Helps customers and agents with queries, tickets and follow-ups so issues are resolved quickly and service stays reliable.
Assists users on product usage, transaction status and support requests, keeping communication clear and response times tight.
Drives digital presence, campaigns and brand communication for Dsewa across online channels.